Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer the following return policy:

1. Eligibility for Returns:
- Items can be returned within 30 days of the delivery date.
- Products must be in their original condition, unused, and with all tags and packaging intact.

2. How to Initiate a Return:
- To start a return, please contact our customer service team at info@club36golf.com 
- Include your order number and a brief description of the issue.

3. Return Shipping:
- We are currently offering free returns within 30 days of purchase 
- We recommend using a trackable shipping service or purchasing shipping insurance for items over £70 as we cannot guarantee receipt of your returned item.

4. Refund Process:
- Once we receive your return, it will be inspected, and you will be notified of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 14 working days of return agreed

5. Exchanges:
- If you would like to exchange an item, please follow the return process and place a new order for the desired item.

6. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 7 days of receipt with a description and photos of the issue.

If you have any questions about our return policy, please feel free to reach out to us.

Thank you for being a valued customer!